The volunteers were communicating from different ends of the flight. A boat was coming the other way and a volunteer asked us to wait in the lock rather than coming out. This meant it got a bit fumey, since Old Tom’s diesel was chugging away and we were in the bottom. We didn’t have to wait too long and then and the volunteer waved us on. Old Tom said he’d follow my lead, and it all went smoothly, but when the gates opened I could see the lock ahead was shut and there were no volunteers. We went forward and tied to the side. Shane found the lock was set against us so worked it alone. The lady accompanying Old Tom had been closing a gate there. She appeared while I was holding a rope at the side declaring she was getting hungry. I said I could get her a biscuit as soon as I had washed my ropey hands but she said she was fine and would much prefer some wine. I apologised that I couldn’t help with that. She went up to help get the gates open and I drove in and she helped hold the rope at the side. Once Old Tom had come in, they closed the gates and went to work the other end. The gates behind were not quite closed but usually close once the water flows but they didn’t and water was rushing in, so we were not emptying at all. Shane worked out things were not right and came to see and they opened and closed the gates again. Still it was block. Old Tom’s driver grabbed his barge pole and guddled it around. He didn’t feel he had achieved anything but this time the gates closed. Where were the 8 or so volunteers at the most awkward lock of the flight? I concluded that they had decided we all knew what we were doing and didn’t need any help. Shane told me later some were new and being trained. On exit I saw boats were waiting to go in but one had gone to the lock side bollards and the other had gone to the other side and got blown into the trees. There wasn’t much I could do to help but I felt for him as I went past. We’ve all been there, getting dragged backwards through some branches.